Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and Krickets LLC ("Company," "we," "our," "us"), governing your access to and use of all mobile applications published by Krickets LLC on the Apple App Store and Google Play Store (collectively, the "Apps"), our website located at kricketsllc.com (the "Website"), and all related services, features, content, functionality, application programming interfaces (APIs), and customer support provided by us (together with the Apps and Website, the "Services").

By downloading, installing, accessing, creating an account on, or otherwise using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms, in which case "you" and "your" will refer to that entity.

If you do not agree to these Terms, you must not download, install, access, or use any of our Services. Your continued use of the Services following any changes to these Terms constitutes acceptance of those changes.

These Terms apply to all visitors, users, subscribers, and others who access or use the Services, regardless of whether they have created an account. These Terms supplement and incorporate by reference the following additional policies and agreements, which are an integral part of this Agreement:

• Privacy Policy — describes how we collect, use, and protect your data.
• End User License Agreement (EULA) — governs the licensing of our Apps.
• Cookie Policy — explains our use of cookies and similar tracking technologies.
• Acceptable Use Policy — details prohibited activities and conduct.
• Disclaimer — contains important limitations and disclaimers.
• Data Deletion Policy — explains your right to request data removal.

In the event of a conflict between these Terms and any other policy referenced herein, these Terms shall control unless the conflicting policy explicitly states otherwise.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "App" or "Apps" means any and all mobile software applications developed, owned, and published by Krickets LLC, available for download on the Apple App Store and/or Google Play Store, including all versions, updates, upgrades, patches, bug fixes, and supplements thereto.
• "Content" means all text, graphics, images, photographs, illustrations, icons, audio clips, video clips, animations, data, software, scripts, documentation, designs, user interfaces, visual interfaces, interactive features, and any other materials or information available through or generated by the Services, excluding User Content.
• "User Content" means any content, data, information, text, photographs, images, audio, video, messages, reviews, ratings, comments, feedback, suggestions, ideas, or other materials that you create, upload, post, submit, transmit, store, or display through the Services.
• "Services" means, collectively, all of the Apps, the Website, any APIs, server infrastructure, cloud services, databases, customer support, and all related products, features, tools, and functionality offered by Krickets LLC.
• "Subscription" means a recurring purchase that grants you access to premium features, content, or functionality within an App for a specified period (e.g., weekly, monthly, annually), which automatically renews until cancelled.
• "In-App Purchase" means a one-time or consumable purchase of digital content, features, virtual items, or upgrades made within an App through the Apple App Store or Google Play Store billing systems.
• "Account" means the personal user account you create to access certain features and functionality of the Services, which is associated with your login credentials.
• "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark rights, trade dress rights, service mark rights, goodwill, trade secret rights, and all other intellectual property and proprietary rights as may now exist or hereafter come into existence, including all applications and registrations, renewals and extensions thereof.
• "Third-Party Services" means websites, applications, services, content, products, and integrations not owned or controlled by Krickets LLC, including but not limited to the Apple App Store, Google Play Store, payment processors, analytics providers, advertising networks, social media platforms, and cloud service providers.
• "Device" means any smartphone, tablet, wearable, computer, or other electronic device on which you download, install, or access our Apps.
• "Effective Date" means the date these Terms were last updated, as indicated at the top of this document.
• "Free Trial" means a limited-time period during which you may access premium features or a Subscription at no charge, after which the applicable Subscription fee is automatically charged unless cancelled before the trial period ends.
• "Promotional Code" means a code issued by Krickets LLC that may provide discounts, extended trials, or complimentary access to certain features or Subscriptions.

3. Eligibility

You must meet the following eligibility requirements to use our Services:

3.1 Age Requirements

You must be at least the minimum age required in your jurisdiction to enter into a binding legal agreement. The minimum age requirements vary by jurisdiction and include, but are not limited to:

• United States: You must be at least 13 years of age. Users between 13 and 17 require verifiable parental or guardian consent to use the Services.
• European Economic Area (EEA): You must be at least 16 years of age, or the minimum digital consent age in your member state (which may be as low as 13 in certain countries such as Denmark, Sweden, and the United Kingdom). Users below 16 (or the applicable local age) require parental or guardian consent.
• United Kingdom: You must be at least 13 years of age. Users between 13 and 17 require parental or guardian consent.
• South Korea: You must be at least 14 years of age. Users under 14 require parental consent.
• Brazil: Users under 18 require parental or guardian consent.
• Australia: You must be at least 15 years of age. Users between 15 and 17 require parental or guardian consent.
• Canada: You must meet the digital consent age of your province (typically 13 years of age). Users under the age of majority in their province require parental or guardian consent for purchases.
• All Other Jurisdictions: You must meet the minimum age of digital consent or the age of majority in your jurisdiction, whichever is lower. If you are below the age of majority, you represent that you have obtained verifiable parental or guardian consent.

3.2 Additional Eligibility Conditions

• You must not have been previously suspended, banned, or removed from our Services for violation of these Terms or any applicable law.
• You must not be located in, or a resident or national of, any country subject to comprehensive economic sanctions imposed by the United States (including, but not limited to, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions).
• You must not be listed on any U.S. government list of prohibited or restricted parties, including the U.S. Treasury Department's Specially Designated Nationals (SDN) list or the U.S. Department of Commerce Denied Persons List.
• You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

We reserve the right to request proof of age, identity, or authorization at any time. If we determine that you do not meet the eligibility requirements, we may immediately suspend or terminate your access to the Services without notice and without liability.

4. Account Registration and Security

4.1 Account Creation

Certain features of our Services may require you to create an Account. When registering for an Account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your Account information to keep it accurate, current, and complete.
• Not use another person's Account, username, or credentials without their express permission and our prior written consent.
• Not create an Account using false, misleading, or fraudulent information, or information belonging to another person.
• Not create multiple Accounts for the purpose of circumventing restrictions, bans, or policies.
• Choose a username that does not violate any third party's rights, is not offensive, vulgar, or discriminatory, and does not impersonate another person, brand, or entity.

4.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your password and any authentication tokens. You agree to:

• Create a strong, unique password that is not used for any other service or website.
• Not share your Account credentials with any third party.
• Enable multi-factor authentication (MFA) where available and recommended.
• Immediately notify us at ceo@kricketsllc.com if you suspect or become aware of any unauthorized access to or use of your Account, any breach of security, or any loss, theft, or unauthorized disclosure of your credentials.
• Log out of your Account at the end of each session, particularly when using shared or public devices.

You are responsible for all activities that occur under your Account, whether or not you authorized such activities. We will not be liable for any loss or damage arising from your failure to comply with the security obligations set forth in this section.

4.3 Account Suspension and Termination

We reserve the right to suspend, disable, or terminate your Account at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any other applicable policy.
• Engaging in prohibited conduct as described in Section 8.
• Providing false, inaccurate, or misleading information.
• Creating risk or possible legal exposure for Krickets LLC.
• Extended periods of inactivity (exceeding 24 months).
• Upon request by law enforcement or government agencies.
• Unpaid fees or disputed charges related to your Account.

Upon suspension or termination, your right to use the Services will immediately cease. We may, but are not obligated to, provide you with notice and an opportunity to export your data before termination.

5. License to Use Our Apps

Subject to your compliance with these Terms, Krickets LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Download and install a copy of each App on a Device that you own or control, through the authorized app store platform (Apple App Store or Google Play Store).
• Access and use the App on such Device solely for your personal, non-commercial purposes (unless a separate commercial license agreement has been executed).
• Access and use the Content made available through the App, solely in connection with your permitted use of the App.
• If you have an active Subscription, access and use the premium features, content, and functionality included in your Subscription tier for the duration of your Subscription period.

This license is granted solely for the purpose of enabling you to use and enjoy the benefit of the Services as provided by Krickets LLC, in the manner permitted by these Terms. The Apps are licensed, not sold, to you. Krickets LLC retains all right, title, and interest in and to the Apps, including all Intellectual Property Rights therein.

This license automatically terminates if you violate any provision of these Terms. Upon termination, you must cease all use of the App and delete all copies of the App from your Devices.

6. License Restrictions

Except as expressly permitted in these Terms, you agree not to, and you will not permit any third party to:

• Reverse Engineer: Reverse engineer, decompile, disassemble, decode, decrypt, or otherwise attempt to derive the source code, underlying algorithms, data structures, or ideas of any App, in whole or in part, except to the extent that such restriction is expressly prohibited by applicable law (e.g., EU Directive 2009/24/EC on the legal protection of computer programs).
• Modify or Create Derivative Works: Modify, adapt, translate, port, or create derivative works based on any App, Content, or any part thereof, including but not limited to creating modified versions, forks, or alternative builds.
• Copy or Distribute: Copy, reproduce, distribute, publish, display, perform, transmit, broadcast, or make available to the public any App or Content, except as expressly authorized by these Terms or as permitted by the relevant app store platform for personal backup purposes.
• Rent, Lease, or Lend: Rent, lease, lend, sell, sublicense, assign, pledge, transfer, or otherwise make available any App or your Account to any third party, whether for commercial purposes or otherwise.
• Circumvent Protections: Remove, disable, circumvent, bypass, or otherwise interfere with any digital rights management (DRM), copy protection, license verification, security features, access controls, usage restrictions, or technological measures applied to or contained in any App.
• Remove Notices: Remove, alter, obscure, or tamper with any copyright notices, trademarks, proprietary legends, watermarks, digital fingerprints, or other proprietary designations on or in any App or Content.
• Extract Data: Use any robot, spider, crawler, scraper, data mining tool, data gathering or extraction method, or any automated means to access, collect, copy, or monitor any portion of the Services or Content, unless we have given you prior written permission.
• Interfere with Operations: Interfere with, disrupt, damage, impair, or place an unreasonable load on the Services, servers, networks, or infrastructure used to provide the Services, including through denial-of-service attacks, packet flooding, or similar methods.
• Unauthorized Access: Access or attempt to access any part of the Services, other users' Accounts, server systems, networks, or data that you are not authorized to access, including through hacking, password mining, brute-force attacks, or any other unauthorized means.
• Commercial Use: Use any App for any commercial purpose, revenue-generating activity, or for the benefit of any third party, unless you have entered into a separate commercial license agreement with Krickets LLC.
• Benchmark or Compete: Use the Services to build a competitive product or service, or to benchmark or compare the Services against competing products, without our prior written consent.
• Frame or Mirror: Frame, mirror, or otherwise incorporate any part of the Services or Content into any other website, application, product, or service.

7. User Content

7.1 Ownership of User Content

You retain all ownership rights in and to your User Content. Nothing in these Terms transfers ownership of your User Content to Krickets LLC. However, by submitting, uploading, posting, or otherwise making User Content available through the Services, you grant us the licenses described in Section 7.2 below.

7.2 License Grant to Krickets LLC

By submitting, uploading, posting, transmitting, or otherwise making User Content available through the Services, you grant Krickets LLC a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable (through multiple tiers), perpetual, and irrevocable license to use, reproduce, modify, adapt, translate, create derivative works from, distribute, publicly display, publicly perform, broadcast, transmit, publish, and otherwise exploit your User Content, in whole or in part, in any media, format, or channel now known or hereafter developed, for the purposes of:

• Operating, providing, improving, and promoting the Services.
• Developing new products, features, and services.
• Displaying your User Content to other users in accordance with your privacy and sharing settings.
• Providing customer support and responding to your requests.
• Ensuring compliance with these Terms, applicable laws, and our policies.
• Training and improving machine learning models and algorithms used in the Services (in anonymized or aggregated form only).

This license continues even if you stop using the Services, to the extent your User Content has been shared with other users, incorporated into the Services, or is reasonably necessary for our legitimate business purposes (such as backup, archival, or legal compliance). You may request deletion of your User Content by contacting us at ceo@kricketsllc.com, and we will make commercially reasonable efforts to remove it, subject to our Data Deletion Policy.

7.3 Representations and Warranties Regarding User Content

By submitting User Content, you represent and warrant that:

• You are the creator and owner of the User Content, or you have all necessary rights, licenses, consents, and permissions to grant the license described in Section 7.2.
• Your User Content does not and will not infringe, misappropriate, or violate any third party's Intellectual Property Rights, privacy rights, publicity rights, or any other proprietary or personal rights.
• Your User Content does not contain any material that is defamatory, libelous, obscene, pornographic, abusive, threatening, harassing, hateful, discriminatory, or otherwise objectionable.
• Your User Content does not contain any viruses, malware, spyware, trojans, worms, or other malicious or harmful code.
• Your User Content complies with all applicable local, state, national, and international laws and regulations.
• Your User Content does not contain any false, misleading, or deceptive statements or information.

7.4 Content Standards and Moderation

Krickets LLC reserves the right, but has no obligation, to monitor, review, screen, edit, remove, or refuse to post any User Content at our sole discretion and for any reason, including but not limited to violation of these Terms, applicable law, or our community standards. We may use automated tools, machine learning systems, and human review to moderate User Content. We are not responsible for any failure or delay in removing User Content.

8. Prohibited Conduct

You agree not to engage in any of the following prohibited activities when using the Services. This list is non-exhaustive, and Krickets LLC reserves the right to determine, at its sole discretion, what constitutes prohibited conduct:

• Illegal Activity: Using the Services for any purpose that is unlawful, illegal, or prohibited by these Terms, or to solicit the performance of any illegal activity.
• Fraud and Deception: Engaging in fraud, impersonation, phishing, social engineering, or any deceptive practice, including creating false or misleading Accounts, profiles, or content.
• Harassment and Abuse: Harassing, bullying, intimidating, threatening, stalking, or abusing any other user, individual, or group, whether through the Services or in connection with them.
• Hate Speech and Discrimination: Posting, transmitting, or promoting content that expresses or incites hatred, violence, or discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic.
• Violence and Harmful Content: Posting, transmitting, or promoting content that glorifies, incites, or threatens violence, self-harm, suicide, terrorism, or other dangerous activities.
• Sexually Explicit Content: Posting, transmitting, or distributing pornographic, sexually explicit, or obscene material, including non-consensual intimate imagery.
• Child Exploitation: Posting, transmitting, or distributing any content involving the exploitation or abuse of minors, including child sexual abuse material (CSAM). We report all such content to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement.
• Intellectual Property Infringement: Uploading, posting, or transmitting content that infringes, misappropriates, or violates any third party's copyright, trademark, patent, trade secret, or other Intellectual Property Rights.
• Spam and Unsolicited Messages: Sending, distributing, or facilitating unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
• Malicious Software: Uploading, transmitting, or distributing any viruses, malware, spyware, adware, ransomware, trojans, worms, logic bombs, keystroke loggers, rootkits, or other malicious or harmful code or files.
• System Interference: Interfering with, disrupting, degrading, impairing, or overwhelming the Services, servers, networks, APIs, or infrastructure, including through distributed denial-of-service (DDoS) attacks, packet flooding, DNS amplification, or similar methods.
• Unauthorized Access: Attempting to gain unauthorized access to the Services, other users' Accounts, computer systems, networks, servers, or data through hacking, password mining, brute-force attacks, credential stuffing, exploitation of vulnerabilities, or any other unauthorized means.
• Data Harvesting and Scraping: Using automated means (bots, scrapers, crawlers, spiders) to collect, mine, scrape, harvest, or extract data, information, content, or user information from the Services without our prior written consent.
• Manipulation and Gaming: Manipulating ratings, reviews, rankings, search results, engagement metrics, or any other feedback mechanisms through fake accounts, purchased reviews, bots, scripts, or coordinated inauthentic behavior.
• Cheating and Exploits: Using cheats, exploits, hacks, bots, mods, automation software, or any unauthorized third-party tools to gain an unfair advantage, manipulate game mechanics, or circumvent intended functionality in any App.
• Circumventing Restrictions: Attempting to circumvent, disable, or interfere with any security, access control, rate-limiting, geo-restriction, content protection, or other technological measure implemented by Krickets LLC.
• Account Trafficking: Buying, selling, trading, transferring, or otherwise trafficking in user Accounts, usernames, virtual items, in-app currencies, or Subscription access.
• False Reporting: Filing false, frivolous, or bad-faith reports, complaints, DMCA takedown notices, counter-notices, or other claims against other users or Krickets LLC.
• Privacy Violations: Collecting, storing, publishing, or disclosing personal information of other users without their express consent, including doxxing or revealing private information.
• Unauthorized Commercial Use: Using the Services for any unauthorized commercial purpose, including but not limited to reselling access to the Services, running advertisements, or conducting business activities without a separate commercial agreement.
• Interference with Moderation: Obstructing, interfering with, or retaliating against content moderation activities, enforcement actions, or Krickets LLC employees and agents performing their duties.
• Promoting Illegal Substances: Using the Services to promote, sell, or facilitate the sale of illegal drugs, controlled substances, prescription medications without authorization, or drug paraphernalia.
• Financial Crimes: Using the Services for money laundering, terrorist financing, tax evasion, sanctions evasion, or other financial crimes.
• Impersonation: Impersonating or falsely claiming to be affiliated with Krickets LLC, its employees, agents, partners, or any other person or entity.

Violation of any of the above may result in immediate suspension or termination of your Account and access to the Services, removal of your User Content, forfeiture of any paid Subscriptions or In-App Purchases (without refund), and/or referral to law enforcement authorities. Krickets LLC reserves the right to investigate any suspected violations and to cooperate with law enforcement in the prosecution of users who violate these Terms or any applicable law.

9. In-App Purchases and Subscriptions

9.1 Purchases Through App Store Platforms

All In-App Purchases and Subscriptions within our Apps are processed exclusively through the Apple App Store (for iOS) or the Google Play Store (for Android). Krickets LLC does not directly process, collect, or store your payment card information, bank account details, or other financial payment information. All payment processing is handled by Apple Inc. or Google LLC (or their affiliates), and is subject to their respective terms of service and privacy policies:

• Apple: Apple Media Services Terms and Conditions
• Google: Google Play Terms of Service

By making an In-App Purchase or subscribing to a Subscription plan, you agree to the applicable app store platform's payment terms. You are responsible for all charges incurred through your app store account, including applicable taxes, fees, and currency conversion charges.

9.2 Subscription Auto-Renewal

Subscriptions are offered on an auto-renewing basis. When you purchase a Subscription, you authorize recurring charges to your app store account at the then-current rate for the Subscription period you selected (e.g., weekly, monthly, quarterly, semi-annually, or annually). Your Subscription will automatically renew at the end of each billing period for successive periods of the same duration, at the price in effect at the time of renewal, unless:

• You cancel your Subscription at least 24 hours before the end of the current billing period.
• Krickets LLC discontinues or modifies the Subscription offering.
• The app store platform is unable to charge your payment method.

Renewal charges are processed within 24 hours prior to the end of the current billing period. Your app store account will be charged for the renewal unless auto-renewal is turned off at least 24 hours before the end of the current period.

9.3 Free Trials

We may offer Free Trial periods for certain Subscriptions. Free Trials allow you to experience premium features at no charge for a limited duration. The following terms apply:

• The duration of each Free Trial will be specified at the time of offer (e.g., 3 days, 7 days, 14 days, or 30 days).
• At the end of the Free Trial period, your Subscription will automatically convert to a paid Subscription and your app store account will be charged the applicable Subscription fee, unless you cancel before the Free Trial expires.
• You must cancel at least 24 hours before the Free Trial ends to avoid being charged.
• Any unused portion of a Free Trial period will be forfeited when you purchase a Subscription for that App.
• Free Trials are typically limited to one per user, per App, per app store account. We reserve the right to limit or revoke Free Trial eligibility at our discretion.
• We may require you to provide valid payment information to start a Free Trial. You will not be charged until the Free Trial period ends (unless you cancel beforehand).
• Eligibility for Free Trials is determined at the sole discretion of the applicable app store platform and Krickets LLC.

9.4 Price Changes and Notification

Krickets LLC reserves the right to change Subscription prices and In-App Purchase prices at any time. Price changes for Subscriptions will be communicated as follows:

• Apple App Store: Apple will notify you of any price increase in advance. You will be required to consent to the new price before the next renewal. If you do not consent, your Subscription will not renew.
• Google Play Store: Google will notify you of any price increase at least 7 days before the change takes effect. If you do not agree to the new price, you may cancel your Subscription before the new price takes effect.
• We may also notify you of price changes through in-app notifications, email, or push notifications.
• Price changes will not affect the current billing period. They will take effect starting with the next renewal period after the change is communicated.

9.5 Cancellation Instructions

Subscriptions must be cancelled through your app store account, not through the App or our Website. Deleting the App does not cancel your Subscription. To cancel:

Cancellation on iOS (iPhone / iPad):

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen (your Apple ID).
3. Tap Subscriptions.
4. Find and tap the Krickets LLC app subscription you wish to cancel.
5. Tap Cancel Subscription (or "Cancel Free Trial" if during a trial).
6. Confirm the cancellation when prompted.
7. Your subscription will remain active until the end of the current billing period.

Alternatively, you can manage subscriptions through the App Store app: Open App Store > tap your profile icon > Subscriptions.

Cancellation on Android:

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Tap Payments & subscriptions.
4. Tap Subscriptions.
5. Find and tap the Krickets LLC app subscription you wish to cancel.
6. Tap Cancel subscription.
7. Follow the on-screen instructions and confirm the cancellation.
8. Your subscription will remain active until the end of the current billing period.

Alternatively, you can manage subscriptions at play.google.com/store/account/subscriptions.

Important: Cancellation takes effect at the end of the current billing period. You will continue to have access to premium features until that date. No partial refunds are provided for the remaining time in a billing period after cancellation.

9.6 Refund Policy

Because all purchases are processed through the Apple App Store or Google Play Store, refund requests must be directed to the applicable platform:

• Apple Refunds: Request a refund through Apple at reportaproblem.apple.com. Apple's refund policies and decisions apply. Krickets LLC does not have the ability to process refunds for purchases made through the App Store.
• Google Play Refunds: Request a refund through Google Play at Google Play Help. Google may grant a refund within 48 hours of purchase automatically. For purchases older than 48 hours, Google's refund policies apply.

Krickets LLC is not responsible for processing, approving, or denying refund requests. All refund decisions are made solely by Apple or Google, as applicable. If you believe you were charged in error, please contact us at ceo@kricketsllc.com and we will assist you in contacting the appropriate platform.

9.7 Promotional Offers and Codes

Krickets LLC may, from time to time, offer Promotional Codes or special offers that provide discounts, extended free trials, or complimentary access to Subscriptions or premium features. The following terms apply:

• Promotional Codes are subject to any additional terms, conditions, and expiration dates specified at the time of the offer.
• Promotional Codes are non-transferable, may not be sold, bartered, or exchanged, and have no cash value.
• Only one Promotional Code may be applied per account or per transaction, unless expressly stated otherwise.
• We reserve the right to modify, suspend, or discontinue any promotional offer at any time, for any reason, without prior notice or liability.
• Abuse of promotional offers (including creating multiple accounts to obtain multiple promotions) may result in revocation of the offer and/or termination of your Account.
• After a promotional period ends, your Subscription will renew at the then-current standard rate unless you cancel before the promotional period expires.

10. Advertisements

10.1 Ad-Supported Apps

Certain Apps may be offered as free, ad-supported versions. These Apps display advertisements from third-party advertising networks (such as Google AdMob, Meta Audience Network, Unity Ads, and others) to generate revenue that supports the development and maintenance of the App. By using a free, ad-supported App, you acknowledge and agree that:

• Advertisements may be displayed within the App in various formats, including banner ads, interstitial ads, rewarded video ads, native ads, and playable ads.
• The frequency, placement, format, and content of advertisements are determined by Krickets LLC and our advertising partners and may change at any time.
• Some ads may be personalized based on your interests and activity, subject to your privacy choices and consent (see our Privacy Policy for details on advertising data practices and your right to opt out of personalized advertising).
• Ads that are not personalized (contextual ads) may still be displayed based on factors such as the content of the App, your general geographic location, and the time of day.
• Krickets LLC is not responsible for the content, accuracy, legality, or appropriateness of third-party advertisements. Interaction with advertisements, including clicking on ads and purchasing advertised products or services, is at your own risk.

10.2 Ad Blocking

You agree not to use ad-blocking software, browser extensions, VPNs configured to block ads, DNS-based ad filters, modified hosts files, or any other technology or method designed to block, filter, modify, or interfere with the display of advertisements within our Apps. The use of ad-blocking technologies in connection with our ad-supported Apps constitutes a violation of these Terms and may result in restricted access to the App or certain features thereof.

10.3 Removing Ads

Where available, you may remove advertisements from an App by purchasing a premium version, upgrading to a paid Subscription tier, or making a one-time In-App Purchase to remove ads. Such purchases are subject to the In-App Purchase and Subscription terms set forth in Section 9 of these Terms.

10.4 Sponsored Content

Our Apps or Website may contain sponsored content, promoted listings, affiliate links, or branded content placements. Such content will be identified or labeled as sponsored, promoted, or paid where required by applicable advertising disclosure laws and regulations. Krickets LLC may receive compensation for sponsored content but endeavors to ensure that sponsored content is clearly distinguished from organic content.

11. Intellectual Property Rights

11.1 Company Intellectual Property

The Services and all Content are owned by Krickets LLC or our licensors and are protected by United States and international intellectual property laws. All right, title, and interest in and to the Services, including but not limited to the following, are and shall remain the exclusive property of Krickets LLC or our licensors:

• All software, source code, object code, algorithms, data structures, databases, APIs, and technical documentation.
• All visual designs, user interfaces, user experience designs, layouts, graphics, icons, illustrations, animations, and audio-visual works.
• All text, articles, guides, tutorials, help content, and other written materials.
• All trademarks, service marks, trade names, logos, brand features, and trade dress.
• All inventions, discoveries, improvements, methods, processes, and know-how, whether or not patentable.
• All copyrights, patent rights, trademark rights, trade secret rights, and all other Intellectual Property Rights therein.

11.2 Trademarks

"Krickets," "Krickets LLC," the Krickets LLC logo, and all related names, logos, product and service names, designs, slogans, and trade dress are trademarks or service marks of Krickets LLC. You may not use these marks without the prior written permission of Krickets LLC. All other trademarks, registered trademarks, product names, and company names or logos mentioned on the Services are the property of their respective owners. Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Krickets LLC.

11.3 Copyright and DMCA

Krickets LLC respects the intellectual property rights of others and expects users of the Services to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using the Services.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our Services, please notify our designated DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (e.g., URL or description).
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.

DMCA notices should be sent to: ceo@kricketsllc.com with the subject line "DMCA Notice."

Counter-Notification: If you believe that your User Content was removed or access to it was disabled by mistake or misidentification, you may submit a counter-notification to the address above containing the information required by the DMCA (17 U.S.C. Section 512(g)).

Repeat Infringers: In accordance with the DMCA and other applicable law, Krickets LLC has adopted a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers. We may also, at our sole discretion, limit access to the Services or terminate the Accounts of any users who infringe any Intellectual Property Rights, whether or not there is any repeat infringement.

12. Third-Party Services and Links

The Services may contain links to, integrations with, or features provided by Third-Party Services, including but not limited to websites, applications, payment processors, analytics providers, advertising networks, social media platforms, cloud storage providers, authentication services, and content delivery networks.

• Third-Party Services are not under the control of Krickets LLC, and we are not responsible for their content, privacy practices, terms of service, availability, accuracy, legality, or any other aspect of such services.
• The inclusion of a link to or integration with a Third-Party Service does not imply endorsement, approval, affiliation, or sponsorship by Krickets LLC.
• Your use of Third-Party Services is governed solely by the terms of service and privacy policies of those third parties.
• Krickets LLC shall not be liable for any loss or damage caused or alleged to be caused by or in connection with your use of or reliance on any Third-Party Service.
• If you access Third-Party Services through our Apps (e.g., sign-in with Apple or Google, sharing to social media), data shared with those services is subject to their respective privacy policies.

We strongly encourage you to review the terms of service and privacy policies of any Third-Party Services that you access through or in connection with our Services.

13. Updates, Modifications, and Discontinuation

13.1 App Updates

Krickets LLC may, from time to time, release updates, upgrades, patches, bug fixes, new versions, or supplements to the Apps ("Updates"). Updates may be required for you to continue using the App or certain features thereof. You agree that:

• Updates may be downloaded and installed automatically through your app store platform settings, or you may be prompted to install them manually.
• Updates may add, modify, or remove features and functionality from the App.
• We are not obligated to provide any Updates or to maintain backward compatibility with older versions of the App or older operating system versions.
• Failure to install required Updates may result in the App not functioning properly or at all, and Krickets LLC shall not be liable for any issues arising from your failure to install available Updates.
• Continued use of the App after an Update constitutes acceptance of any modified terms or features introduced by the Update.

13.2 Modifications to the Services

Krickets LLC reserves the right to modify, suspend, or discontinue the Services (or any part, feature, or content thereof) at any time, with or without notice, for any reason, including but not limited to:

• Adding, modifying, or removing features, content, or functionality.
• Changing pricing, Subscription tiers, or available In-App Purchases.
• Performing maintenance, upgrades, or security updates.
• Responding to changes in applicable laws, regulations, or app store platform requirements.
• Addressing security vulnerabilities, technical issues, or operational concerns.
• Discontinuing support for specific devices, operating systems, or platforms.

13.3 Discontinuation

If we permanently discontinue an App or a material portion of the Services, we will make commercially reasonable efforts to provide advance notice (typically at least 30 days) through the App, our Website, email, or push notifications. In the event of discontinuation, active Subscriptions may be cancelled and prorated refunds may be issued at our discretion or as required by the applicable app store platform's policies.

13.4 Modifications to These Terms

Krickets LLC reserves the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of these Terms and, where appropriate, by providing additional notice through the Services (such as an in-app popup, push notification, or email). Your continued use of the Services after the revised Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

14. Disclaimer of Warranties

THE SERVICES, INCLUDING ALL APPS, CONTENT, FEATURES, AND FUNCTIONALITY, ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KRICKETS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
• WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
• ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, VIRUS-FREE, OR FREE OF HARMFUL COMPONENTS.
• ANY WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, EXPECTATIONS, OR INTENDED USE.
• ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS, OR TIMELINESS OF ANY CONTENT, DATA, OR INFORMATION PROVIDED THROUGH THE SERVICES.
• ANY WARRANTY THAT DEFECTS OR ERRORS IN THE SERVICES WILL BE CORRECTED.
• ANY WARRANTY THAT THE SERVICES WILL BE COMPATIBLE WITH ANY SPECIFIC HARDWARE, SOFTWARE, OR NETWORK CONFIGURATION.
• ANY WARRANTY REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES.
• ANY WARRANTY REGARDING THE QUALITY, ACCURACY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES.
• ANY WARRANTY REGARDING THE SECURITY OF YOUR DATA, ACCOUNT, OR PERSONAL INFORMATION, INCLUDING AGAINST UNAUTHORIZED ACCESS, HACKING, DATA LOSS, OR DATA BREACHES.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM KRICKETS LLC OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer. In such jurisdictions, the above exclusions and limitations shall apply to the greatest extent permitted by applicable law.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KRICKETS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KRICKETS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.
• LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, OR ANTICIPATED SAVINGS.
• LOSS OF DATA, USE, OR OTHER INTANGIBLE LOSSES.
• COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES.
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
• DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES.
• DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE SERVICES.
• DAMAGES RESULTING FROM ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICES.
• DAMAGES RESULTING FROM BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY.
• DAMAGES RESULTING FROM ANY ERRORS, INACCURACIES, OR OMISSIONS IN ANY CONTENT.
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES.

AGGREGATE LIABILITY CAP: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF KRICKETS LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO KRICKETS LLC (THROUGH IN-APP PURCHASES OR SUBSCRIPTIONS) DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

The foregoing limitations shall apply even if the above-stated remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations set forth in this section shall apply to the greatest extent permitted by applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless Krickets LLC, its affiliates, subsidiaries, parent company, and their respective officers, directors, employees, agents, licensors, suppliers, contractors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, costs, and expenses (including, without limitation, reasonable attorneys' fees, court costs, expert witness fees, and settlement costs) arising out of or relating to:

• Your access to or use of the Services.
• Your User Content, including any claims that your User Content infringes or misappropriates any third party's Intellectual Property Rights, privacy rights, or other rights.
• Your violation or alleged violation of these Terms, any applicable policy, or any applicable law, regulation, or order.
• Your violation of any rights of another person or entity.
• Any dispute between you and any third party arising out of or in connection with the Services.
• Your negligence, willful misconduct, or fraud.
• Any unauthorized use of your Account, whether or not you authorized such use.

Krickets LLC reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully with our defense of such claims. You will not settle any claim without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

17. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. IT ALSO CONTAINS A CLASS ACTION WAIVER AND DELEGATION CLAUSE.

17.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you and Krickets LLC agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") informally. The party raising the Dispute shall send a written notice to the other party ("Dispute Notice") describing the nature and basis of the Dispute and the specific relief sought. Dispute Notices to Krickets LLC should be sent by email to ceo@kricketsllc.com with the subject line "Dispute Notice." Dispute Notices to you will be sent to the email address associated with your Account.

Both parties agree to negotiate in good faith to resolve the Dispute informally for a period of at least thirty (30) days from the date the Dispute Notice is received. If the Dispute is not resolved within this 30-day period, either party may proceed to binding arbitration as described below. No arbitration demand or court filing may be made before the 30-day informal resolution period has expired.

17.2 Binding Arbitration

If a Dispute is not resolved through informal negotiation, you and Krickets LLC agree that the Dispute shall be resolved exclusively through binding individual arbitration, rather than in court, except as set forth in Section 17.4 (Small Claims Exception). Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by this Agreement. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879.

The following terms apply to the arbitration:

• Initiation: Either party may initiate arbitration by submitting a Demand for Arbitration to the AAA and providing a copy to the other party. You may deliver a copy to us at ceo@kricketsllc.com.
• Arbitrator Selection: The arbitration shall be conducted by a single neutral arbitrator selected in accordance with the AAA Rules.
• Location: The arbitration shall be conducted in the state in which you reside, or at another mutually agreed location, or by telephone, videoconference, or based on written submissions, at the election of the party initiating the arbitration.
• Governing Rules: The arbitrator shall apply the substantive law specified in Section 18 (Governing Law) and shall follow applicable statutes of limitations and privilege rules.
• Fees: If you initiate arbitration, your arbitration fees will be limited to the amount set forth in the AAA Consumer Arbitration Rules. Krickets LLC will pay all remaining AAA and arbitrator fees. If the arbitrator finds that your claim was frivolous or brought in bad faith, fees may be reallocated as permitted by the AAA Rules and applicable law.
• Discovery: Each party may conduct limited discovery as permitted by the AAA Rules and the arbitrator.
• Award: The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award any relief that a court of competent jurisdiction could award, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by the individual claim.
• Confidentiality: All aspects of the arbitration proceeding, including the filing, proceedings, documents, testimony, and award, shall be kept confidential, except as may be required by law, to enforce the award, or as otherwise agreed by the parties.

17.3 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND KRICKETS LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You and Krickets LLC each waive the right to participate in a class action, class-wide arbitration, private attorney general action, or any other proceeding where a party acts in a representative capacity. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative, class, or consolidated proceeding.

If any court or arbitrator determines that the class action waiver set forth in this section is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision set forth in Section 17.2 shall be deemed null and void in its entirety, and the parties shall be deemed to have not agreed to arbitrate Disputes. In such event, the Dispute shall be resolved in the courts specified in Section 18 (Governing Law).

17.4 Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdiction of such court. If the Dispute is removed or appealed from small claims court, the arbitration provision in Section 17.2 shall apply. Additionally, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Intellectual Property Rights or confidential information.

17.5 Opt-Out of Arbitration

You have the right to opt out of binding arbitration and the class action waiver within thirty (30) days from the date you first accept these Terms (or within 30 days of any material changes to this arbitration provision) by sending written notice to ceo@kricketsllc.com with the subject line "Arbitration Opt-Out." Your opt-out notice must include your full name, the email address associated with your Account, your mailing address, and a clear statement that you wish to opt out of binding arbitration and the class action waiver.

If you timely opt out, neither you nor Krickets LLC will be bound by the arbitration or class action waiver provisions of this section, and both parties retain the right to bring claims in court. The opt-out notice will not affect any other provision of these Terms. If you do not timely opt out, you will be bound by this arbitration provision.

17.6 Severability of Dispute Resolution

If any provision of this Dispute Resolution section is found to be illegal or unenforceable, that provision shall be severed, and the remainder of this section shall remain in full force and effect, except as provided in Section 17.3 regarding the class action waiver.

18. Governing Law

These Terms, and any Dispute arising out of or relating to these Terms or the Services, shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles that would result in the application of the laws of another jurisdiction.

To the extent that litigation is permitted under these Terms (e.g., if you have opted out of arbitration or for claims not subject to arbitration), you and Krickets LLC agree to submit to the exclusive personal jurisdiction of the state and federal courts located in New Castle County, Delaware, and you waive any objection to jurisdiction, venue, or inconvenient forum in such courts.

Notwithstanding the foregoing, nothing in these Terms shall deprive you of any mandatory consumer protection rights under the laws of your country of residence that cannot be waived by agreement. If you are a consumer in the European Union, you may also bring proceedings in the courts of the member state in which you are domiciled. If you are a consumer in the United Kingdom, you may bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland, depending on where you live.

19. Apple App Store Additional Terms

The following additional terms and conditions apply to the extent that you download, access, or use any App through the Apple App Store. These terms are required by Apple Inc. ("Apple") and are intended to be for the benefit of Apple:

• Acknowledgment: You acknowledge that these Terms are between you and Krickets LLC only, and not with Apple. Krickets LLC, not Apple, is solely responsible for our Apps and their content.
• Scope of License: The license granted to you for our Apps is limited to a non-transferable license to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
• Maintenance and Support: Krickets LLC is solely responsible for providing any maintenance and support services with respect to our Apps, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to our Apps.
• Warranty: Krickets LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of an App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Krickets LLC's sole responsibility.
• Product Claims: Krickets LLC, not Apple, is responsible for addressing any claims you or any third party may have relating to our Apps or your possession and/or use of our Apps, including but not limited to: (a) product liability claims; (b) any claim that an App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
• Intellectual Property Claims: In the event of any third-party claim that our App or your possession and use of the App infringes that third party's intellectual property rights, Krickets LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
• Legal Compliance: You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Third-Party Beneficiary: You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your license of our Apps from the App Store, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
• Contact Information: If you have any questions, complaints, or claims with respect to our Apps, please contact Krickets LLC at ceo@kricketsllc.com.

20. Google Play Store Additional Terms

The following additional terms and conditions apply to the extent that you download, access, or use any App through the Google Play Store:

• Acknowledgment: You acknowledge that these Terms are between you and Krickets LLC only, and not with Google LLC ("Google") or any of its affiliates. Krickets LLC, not Google, is solely responsible for our Apps, their content, and any claims related thereto.
• Google Play Terms: Your use of the Google Play Store is subject to the Google Play Terms of Service. In the event of a conflict between these Terms and the Google Play Terms of Service, the Google Play Terms of Service shall prevail solely with respect to your use of the Google Play Store.
• Maintenance and Support: Krickets LLC is solely responsible for providing any maintenance and support services with respect to our Apps. Google has no obligation to provide maintenance, support, updates, or patches for our Apps.
• Warranty and Product Claims: Krickets LLC, not Google, is responsible for any product warranties and product claims relating to our Apps, including product liability claims and claims relating to any failure of our Apps to conform to any applicable legal or regulatory requirement.
• Intellectual Property: Krickets LLC, not Google, is responsible for any claims related to intellectual property infringement involving our Apps.
• Payments: All In-App Purchases and Subscriptions made through the Google Play Store are processed by Google. Google's refund policies and payment terms apply to all such transactions. Krickets LLC does not process payments directly through the Google Play Store.
• Developer Program Policies: Our Apps comply with the Google Play Developer Program Policies, including policies relating to data safety, user data, permissions, content ratings, families, billing, and advertising.
• Data Safety: Our data collection and handling practices for Android Apps are disclosed in the Data Safety section on each App's Google Play listing, in accordance with Google Play requirements.
• Contact Information: For any questions, complaints, or claims regarding our Apps on Google Play, please contact Krickets LLC at ceo@kricketsllc.com.

21. Termination

21.1 Termination by You

You may terminate your agreement with us at any time by:

• Ceasing all use of the Services.
• Deleting all copies of our Apps from your Devices.
• Deleting your Account through the App settings or by contacting us at ceo@kricketsllc.com.
• Cancelling any active Subscriptions through your app store account (see Section 9.5 for cancellation instructions).

Please note that deleting the App or your Account does not automatically cancel active Subscriptions. You must separately cancel Subscriptions through your app store account to avoid continued charges.

21.2 Termination by Krickets LLC

Krickets LLC may terminate or suspend your Account and access to all or part of the Services at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to:

• Violation of these Terms or any other applicable policy.
• A request by law enforcement, a judicial body, or a government agency.
• Discontinuance or material modification to the Services.
• Unexpected technical, security, or legal issues.
• Extended periods of Account inactivity.
• Non-payment or disputed charges.
• Engaging in fraudulent or illegal activity.

21.3 Effects of Termination

Upon termination of your Account or these Terms:

• Your right to access and use the Services immediately ceases.
• Your license to use the Apps immediately terminates. You must delete all copies of the Apps from your Devices.
• You will lose access to any User Content, data, settings, and preferences stored in your Account, unless you have exported them prior to termination.
• Any outstanding balance owed to Krickets LLC (if applicable) becomes immediately due and payable.
• Active Subscriptions will not be automatically refunded. You should cancel Subscriptions through your app store account prior to termination.
• We may retain certain information as required by law, as necessary for our legitimate business interests, to resolve disputes, enforce our agreements, or as described in our Privacy Policy.

The following sections shall survive termination of these Terms: Sections 2 (Definitions), 6 (License Restrictions), 7 (User Content), 8 (Prohibited Conduct), 11 (Intellectual Property Rights), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 17 (Dispute Resolution), 18 (Governing Law), 19 (Apple App Store Additional Terms), 20 (Google Play Store Additional Terms), 22 (Severability), 23 (Entire Agreement), 24 (Waiver), 25 (Assignment), 26 (Force Majeure), and 27 (Contact Information).

22. Severability

If any provision of these Terms is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, void, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. If modification is not possible, the provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The severed provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.

23. Entire Agreement

These Terms, together with the Privacy Policy, End User License Agreement (EULA), Cookie Policy, Acceptable Use Policy, Disclaimer, Data Deletion Policy, and any other policies or agreements expressly incorporated by reference herein, constitute the entire agreement between you and Krickets LLC with respect to the subject matter hereof, and supersede all prior or contemporaneous understandings, agreements, representations, warranties, and communications, whether written or oral, relating to such subject matter.

No oral or written information or advice given by Krickets LLC, its employees, agents, or representatives shall create a warranty, representation, or obligation not expressly stated in these Terms. Any terms or conditions contained in any purchase order, invoice, or other document issued by you that are in addition to or different from these Terms are hereby rejected and shall have no force or effect.

24. Waiver

No failure or delay by Krickets LLC in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or privilege shall preclude any other or further exercise thereof, or the exercise of any other right, power, or privilege. Any waiver must be in writing and signed by an authorized representative of Krickets LLC to be effective. A waiver on one occasion shall not be construed as a waiver of any right or remedy on any future occasion.

25. Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms, in whole or in part, to any third party, whether voluntarily, involuntarily, by operation of law, or otherwise, without the prior written consent of Krickets LLC. Any attempted assignment, transfer, delegation, or sublicense in violation of this provision shall be null and void.

Krickets LLC may freely assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, to any third party, including in connection with a merger, acquisition, reorganization, asset sale, or similar transaction, without notice to or consent from you. Upon any such assignment, the assignee shall assume all rights and obligations of Krickets LLC under these Terms.

26. Force Majeure

Krickets LLC shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control ("Force Majeure Event"). Force Majeure Events include, but are not limited to:

• Acts of God, natural disasters (including earthquakes, floods, hurricanes, tornadoes, volcanic eruptions, tsunamis, wildfires).
• Epidemics, pandemics, or public health emergencies.
• War, armed conflict, terrorism, insurrection, civil unrest, riots, or sabotage.
• Government actions, sanctions, embargoes, regulations, orders, or restrictions.
• Labor disputes, strikes, lockouts, or work stoppages (not involving Krickets LLC's employees).
• Failure or disruption of the Internet, telecommunications networks, power grids, or other essential utilities.
• Cyberattacks, hacking, distributed denial-of-service (DDoS) attacks, or other cybersecurity incidents.
• Actions or omissions of third-party service providers, including cloud hosting providers, app store platforms (Apple and Google), payment processors, and CDN providers.
• Shortages of materials, components, or supplies.
• Any other events or circumstances beyond the reasonable control of Krickets LLC.

In the event of a Force Majeure Event, Krickets LLC's obligations under these Terms shall be suspended for the duration of the Force Majeure Event. We will make commercially reasonable efforts to mitigate the effects of the Force Majeure Event and to resume performance of our obligations as soon as reasonably practicable.

27. Contact Information

If you have any questions, concerns, complaints, or feedback regarding these Terms of Service or any aspect of our Services, please contact us using the following information:

• Company: Krickets LLC
• Email: ceo@kricketsllc.com
• Website: kricketsllc.com/contact

For specific inquiries, please use the following subject lines in your email to help us route your request:

• General Inquiries: "Terms of Service Inquiry"
• DMCA Notices: "DMCA Notice"
• Dispute Notices: "Dispute Notice"
• Arbitration Opt-Out: "Arbitration Opt-Out"
• Account Deletion: "Account Deletion Request"
• Data Requests: "Data Access Request" or "Data Deletion Request"
• Accessibility: "Accessibility Inquiry"

We aim to respond to all inquiries within five (5) business days. For time-sensitive matters, please indicate the urgency in your subject line.